Duration of Class : 20 hours
Availability of Weekend and Weekday slots
Certified Instructor
Flexible Schedules

Course Overview

The business etiquette course will help you and your team to gain the ability to manage your attitude and personal skills appropriately.

Business etiquette can include your body language, your facial expressions, and how you communicate. It must be conducted in grace and style, whether it is an action or a reaction.

Business, corporate, and cultural etiquette is about how we make our co-workers and business partners feel with our presence around them. These etiquettes also include behavior, expectations, and culture and may vary from one workplace to the other. Mastering your business etiquette will result in you gaining a competitive edge in your career.

Many business experts agree that learning good manners promotes good business and helps build healthy and long-lasting business relationships.

Course Breakdown

  • Set the best impression by your professional corporate skills
  • Understand Body language and the influence on it
  • Sharpen your office skills, including telephonic, letter, and email communications
  • Learn details of business dining skills and mannerisms
  • Understand dress codes for different occasions
  • Learn about multi-cultures and managing people
  • Directly and indirectly, it promotes the growth of the business and individuals at different levels
  • The employees will have enhanced non-verbal communication within the corporate set-up
  • Professionals become more confident in communicating and networking with stakeholders


  • Who should take this course?

  • Employees looking to upgrade or improve their skills
  • All levels of employees
  • Employees in any position that requires them to interact directly with a customer or a client.


  • Why should I take this course?

  • To master etiquette when interacting with your colleagues, customers, and clients.
  • Enhance your performance for a chance to get promoted.
  • To help you to conduct excellent business behavior and build great business relationships.


  • Takeaways from course:

  • Certificate upon completion of the course
  • An eye-opening experience that can help you improve your work performance.



  • Accredited by

    Frequently Asked Questions

    We are known as the leading training institute in the GCC with 40 years of experience in designing custom-made training programs dedicated to developing professional skills for greater success. On completion of every course, students earn a government approved and/or an internationally accredited certificate. NADIA is officially licensed by KHDA and ACTVET, the educational government authority for Dubai and Abu Dhabi, respectively.

    Earning a professional Certificate will increase your chances to:
  • Enhance your job prospects
  • Enrich your resume/CV
  • Standout in an aggressive and competitive hiring market
  • Improve your eligibility for a job promotion
  • Enhance your work productivity and confidence
  • Upon completion of a training course with NADIA Global, we will connect you with clients within our network once you have applied to one of their job openings that suits your background and expertise.

    Our classes can be scheduled depending on your requirements and the availability of our trainers. We offer Weekend and Weekday classes. In addition, you have the flexibility to join classes virtually or at any of our training institutes for face-to-face classes. Your preferred venue can be agreed on with one of our training consultants at the time of course registration.

    We provide several different options including installment payments through tabby. The payment method can be agreed on with one of our training consultants at the time of course registration.

  • Skills evaluations and needs analysis
  • Tailored presentations and materials depending on student’s expertise and learning requirements
  • Engaging activities including role playing and group discussions
  • Interactive digital content
  • Interactive boards
  • Best practices and case studies
  • Trainer Q&As
  • Examinations and tests
  • At the completion of every course, we request our students to fill in a form to rate our course material and content, our trainers, and the student’s overall experience of the training to help us make improvements where needed.

  • Improve your employees’ performance in areas requiring further development or improvement to achieve your company’s goals and targets
  • Motivate your employees and boost their morale
  • Elevate your employee’s loyalty to your company
  • Enhancing your employee’s skills and knowledge will result in reduced supervision and increased time efficiency at work
  • Our resources and facilities enable us to conduct trainings for up to xxx students at a time on location at our training institutes. If you require our training service for larger groups, we can conduct the training at any preferred off-site venue. Our trainers are also available to fly abroad for any international requirements

    You can contact us through our Toll-Free number +971 800 2566 where one of our training consultants would be pleased to answer your questions. Our office hours are 9 am to 7 pm Monday through Friday. Alternatively, please visit us in-person at any of our training institutes in Dubai or Abu Dhabi.

    Our trainers are highly qualified subject matter experts with an average of 10 years of professional education experience. They constantly ensure that students can apply the subject knowledge learnt in class to real-life scenarios and are capable to educate audiences across departmental levels. Our trainers undergo frequent evaluation using the most sophisticated training evaluation techniques to ensure that the best training standards are delivered, and the best learning outcomes are achieved.