Intercultural Communication and Cultural Awareness

The intercultural communication training course will help you or your team understand the basic concepts of cultural differences in the workplace or throughout your daily lives.

The course will also assist in learning how to communicate with colleagues or clients and improve overall communication skills. Companies with a variety of nationalities and cultural backgrounds must train their employees on cultural differences to avoid conflicts due to misunderstandings or miscommunication.

Each culture has different values, rules, norms, and communication methods, both verbally and non-verbally. Hence, developing intercultural competence is crucial to overcoming barriers to intercultural communication.

Our expert instructors will support you or your team to benefit from this course to perform better at your workplace and build a spontaneous and comfortable working environment for yourself and your team.

Define intercultural communication and identify the benefits of intercultural communication skills.

Identify what can hinder intercultural communication.

Identify some cultural values and ways of communicating in different cultures.

Plan and implement strategies to improve their intercultural communication skills

Efficiently negotiate with people without upsetting them

Learn other techniques for approaching people

Understand customers from diverse cultures to improve your international product and service offering.

Create stronger, longer-lasting relationships with your international partners.

Improve your international customer service provision

To become more productive at your job

Develop your interpersonal skills

Enhance your performance for a chance to get promoted

Understand your colleagues and engage better with them

Avoid workplace conflict

Employees who work in Multinational companies/organizations

Employees who work with different nationalities

All levels of employees

Certificate upon completion of the course

An eye-opening experience that can improve your performance and relations with colleagues and clients

SUBMIT ENQUIRY REQUEST