Duration of Class : 20 hours
Availability of Weekend and Weekday slots
Certified Instructor
Flexible Schedules

Course Overview

The intercultural communication training course will help you or your team understand the basic concepts of cultural differences in the workplace or throughout your daily lives.

The course will also assist in learning how to communicate with colleagues or clients and improve overall communication skills. Companies with a variety of nationalities and cultural backgrounds must train their employees on cultural differences to avoid conflicts due to misunderstandings or miscommunication.

Each culture has different values, rules, norms, and communication methods, both verbally and non-verbally. Hence, developing intercultural competence is crucial to overcoming barriers to intercultural communication.

Our expert instructors will support you or your team to benefit from this course to perform better at your workplace and build a spontaneous and comfortable working environment for yourself and your team.

Course Breakdown

  • Define intercultural communication and identify the benefits of intercultural communication skills.
  • Identify what can hinder intercultural communication.
  • Identify some cultural values and ways of communicating in different cultures.
  • Plan and implement strategies to improve their intercultural communication skills
  • Efficiently negotiate with people without upsetting them
  • Learn other techniques for approaching people
  • Understand customers from diverse cultures to improve your international product and service offering.
  • Create stronger, longer-lasting relationships with your international partners.
  • Improve your international customer service provision

  • Who should take this course?

  • To become more productive at your job
  • Develop your interpersonal skills
  • Enhance your performance for a chance to get promoted
  • Understand your colleagues and engage better with them
  • Avoid workplace conflict

  • Why should I take this course?

  • Employees who work in Multinational companies/organizations
  • Employees who work with different nationalities
  • All levels of employees

  • Takeaways from Course:

  • Certificate upon completion of the course
  • An eye-opening experience that can improve your performance and relations with colleagues and clients

  • Accredited by

    Dubai Knowledge Actvet

    Frequently Asked Questions

    We are known as the leading training institute in the GCC with 40 years of experience in designing custom-made training programs dedicated to developing professional skills for greater success. On completion of every course, students earn a government approved and/or an internationally accredited certificate. NADIA is officially licensed by KHDA and ACTVET, the educational government authority for Dubai and Abu Dhabi, respectively.

    Earning a professional Certificate will increase your chances to:
  • Enhance your job prospects
  • Enrich your resume/CV
  • Standout in an aggressive and competitive hiring market
  • Improve your eligibility for a job promotion
  • Enhance your work productivity and confidence
  • Upon completion of a training course with NADIA Global, we will connect you with clients within our network once you have applied to one of their job openings that suits your background and expertise.

    Our classes can be scheduled depending on your requirements and the availability of our trainers. We offer Weekend and Weekday classes. In addition, you have the flexibility to join classes virtually or at any of our training institutes for face-to-face classes. Your preferred venue can be agreed on with one of our training consultants at the time of course registration.

    We provide several different options including installment payments through tabby. The payment method can be agreed on with one of our training consultants at the time of course registration.

  • Skills evaluations and needs analysis
  • Tailored presentations and materials depending on student’s expertise and learning requirements
  • Engaging activities including role playing and group discussions
  • Interactive digital content
  • Interactive boards
  • Best practices and case studies
  • Trainer Q&As
  • Examinations and tests
  • At the completion of every course, we request our students to fill in a form to rate our course material and content, our trainers, and the student’s overall experience of the training to help us make improvements where needed.

  • Improve your employees’ performance in areas requiring further development or improvement to achieve your company’s goals and targets
  • Motivate your employees and boost their morale
  • Elevate your employee’s loyalty to your company
  • Enhancing your employee’s skills and knowledge will result in reduced supervision and increased time efficiency at work
  • Our resources and facilities enable us to conduct trainings for up to xxx students at a time on location at our training institutes. If you require our training service for larger groups, we can conduct the training at any preferred off-site venue. Our trainers are also available to fly abroad for any international requirements

    You can contact us through our Toll-Free number +971 800 2566 where one of our training consultants would be pleased to answer your questions. Our office hours are 9 am to 7 pm Monday through Friday. Alternatively, please visit us in-person at any of our training institutes in Dubai or Abu Dhabi.

    Our trainers are highly qualified subject matter experts with an average of 10 years of professional education experience. They constantly ensure that students can apply the subject knowledge learnt in class to real-life scenarios and are capable to educate audiences across departmental levels. Our trainers undergo frequent evaluation using the most sophisticated training evaluation techniques to ensure that the best training standards are delivered, and the best learning outcomes are achieved.