Duration of Class : 20 hours
Availability of Weekend and Weekday slots
Certified Instructor
Flexible Schedules

Course Overview

The crisis communication course offers participants the basics of identifying, preventing, and controlling critical situations. This course also helps participants identify potential risks or problems that may precipitate a crisis or emergency and will introduce methods to respond to such incidents. In addition, the training course also covers the importance of communication and making instant and effective decisions, including various emergency response scenarios.

Course Breakdown

  • Understand the concept of Crisis and how to manage it
  • Devise crisis management processes aimed at mitigating potential crises in their organizations
  • Apply practical crisis management tools and techniques when an organization is under pressure
  • Identify measures that would improve their organizations' crisis management capabilities
  • Demonstrate your learnings of the Crisis Management process
  • Use advanced communication tools and skills to deliver various types of messages
  • Describe and harness the power of body language
  • Practice listening with more care and attention

  • Who should take this course?

  • Employees who deal with crisis management job positions
  • Managerial levels

  • Why should I take this course?

  • To learn to identify and manage critical situations in the workplace and resolve them.
  • To master developing crisis management processes and how to apply them in a timely, organized way.

  • Takeaways from course:

  • Certificate upon completion of the course.
  • An eye-opening experience that can help you improve your work performance.