Duration of Class : 10 hours
Availability of Weekend and Weekday slots
Good customer care is vital for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. The Customer Excellence course trains participants on the most important elements of service any person involved in direct interactions with customers should know and apply. From the necessary behavioral and communication skills to the right attitude, and including specific methods to analyze and improve the service provided.