Debt Collection Excellence

The aim of the debt collection excellence course of this course is to provide participants with practical sessions and tools to manage their accounts receivable and improve their cash and working capital.

To have a structure for analyzing the context of the negotiation and preparing optimum negotiating position.

Ability to plan a variety of tactics to manage movement towards a desired outcome

Understand how to open and conclude a negotiation

Improved face to face communication and rapport building skills

Greater awareness of tricks and tactics deployed against you

Develop strategies and tactics to manage the movement of the negotiation to a desired result

To create an Action Plan for continued development of the skills.

SUBMIT ENQUIRY REQUEST