Duration of Class : 20 hours
Availability of Weekend and Weekday slots
Our Excellent customer service course is vital within a business; the learning your team will gain will support in perfecting how the manage phone communication and develop their skills is one of the best methods to make a great first impression.
How companies handle phone calls can directly impact their success; therefore, it is essential to have good call handling skills. Contacting your customers through the telephone is the primary means of communicating with your customers. Thus, the experience must create an outstanding first impression, especially with new and potential clients; specific protocols must be adhered to when representing the company best.