Duration of Class : 10 hours
Availability of Weekend and Weekday slots
The Effective Telephone and Communication Skills course empowers you to utilize the telephone in a compelling manner where you are able to remain clear and enunciate your words effectively. You will learn how to lead a pace with a positive tone and convenient for the listener through an assortment of phone circumstances.
An excellent communication involves engagement and active listening too to result into a pleasant and satisfying one which indirectly build a good customer relation, brand loyalty, and TOM awareness.
Frequently Asked Questions
We are known as the leading training institute in the GCC with 40 years of experience in designing custom-made training programs dedicated to developing professional skills for greater success. On completion of every course, students earn a government approved and/or an internationally accredited certificate. NADIA is officially licensed by KHDA and ACTVET, the educational government authority for Dubai and Abu Dhabi, respectively.
Earning a professional Certificate will increase your chances to:
Enhance your job prospects
Enrich your resume/CV
Standout in an aggressive and competitive hiring market
Improve your eligibility for a job promotion
Enhance your work productivity and confidence
Upon completion of a training course with NADIA Global, we will connect you with clients within our network once you have applied to one of their job openings that suits your background and expertise.
Our classes can be scheduled depending on your requirements and the availability of our trainers. We offer Weekend and Weekday classes. In addition, you have the flexibility to join classes virtually or at any of our training institutes for face-to-face classes. Your preferred venue can be agreed on with one of our training consultants at the time of course registration.
We provide several different options including installment payments through tabby. The payment method can be agreed on with one of our training consultants at the time of course registration.
At the completion of every course, we request our students to fill in a form to rate our course material and content, our trainers, and the student’s overall experience of the training to help us make improvements where needed.
Our resources and facilities enable us to conduct trainings for up to xxx students at a time on location at our training institutes. If you require our training service for larger groups, we can conduct the training at any preferred off-site venue. Our trainers are also available to fly abroad for any international requirements
You can contact us through our Toll-Free number +971 800 2566 where one of our training consultants would be pleased to answer your questions. Our office hours are 9 am to 7 pm Monday through Friday. Alternatively, please visit us in-person at any of our training institutes in Dubai or Abu Dhabi.
Our trainers are highly qualified subject matter experts with an average of 10 years of professional education experience. They constantly ensure that students can apply the subject knowledge learnt in class to real-life scenarios and are capable to educate audiences across departmental levels. Our trainers undergo frequent evaluation using the most sophisticated training evaluation techniques to ensure that the best training standards are delivered, and the best learning outcomes are achieved.