Essential Business and Sales Skills

The essential business and sales course introduce business concepts by understanding business activities, focusing on crucial marketing and customer relations.

This training will help your team understand the range of skills a successful salesperson needs through many activities and role-plays to build up your team's credibility and likeability from their potential customers.

Participants will have the opportunity to acquire foundational business knowledge and develop transferable employability skills in the service industry.

Your sales team will learn to summarize their pitch and ask the correct questions to help them nail the sales.

This course will enable delegates to develop a proactive, dynamic, and structured approach to sales and enhance sales performance.

Take control of your first impression and create a positive professional image

Network effectively and build rapport with clients, colleagues, and prospects

Communicate with polished language skills and write professional emails

Send the right message through your presentation, body language, and posture

Create a memorable elevator pitch

Speak confidently in interviews and business meetings

Understand the range of skills a successful salesperson needs

Learn how to make that positive first impression

Understand and use body language and non-verbal communication to your advantage

Manage objections and excuses in a positive and influential manner

Enhance techniques of how to get to that “YES” and close the sale

Improve sales performance by applying a structured approach

Develop relationship-building skills

Understand the difference between selling features and benefits

Improve the planning, closing techniques, and confidence

Develop excellent questioning skills

Improve efficiency with the effective territory and client management

Learn how to close a sale

Be able to deal with objections

Understand the importance of the after-sales service

Develop a personal action plan

Individuals who work in positions relevant to sales

All employee levels

How to successfully interact with your potential clients and read them

Master how to present your products and services in a attractive way

Understand how to pitch your products or services where your customers are not bored

Learn to ask the right questions which can help sell the right product or service to your customers

Understanding the importance of how to listen and respond back

Certificate upon completion of the course.

An eye-opening experience that can help you improve your work performance.

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