Duration of Class : 20 hours
Availability of Weekend and Weekday slots
Certified Instructor
Flexible Schedules

Course Overview

The essential business and sales course introduce business concepts by understanding business activities, focusing on crucial marketing and customer relations.

This training will help your team understand the range of skills a successful salesperson needs through many activities and role-plays to build up your team's credibility and likeability from their potential customers.

Participants will have the opportunity to acquire foundational business knowledge and develop transferable employability skills in the service industry.

Your sales team will learn to summarize their pitch and ask the correct questions to help them nail the sales.

This course will enable delegates to develop a proactive, dynamic, and structured approach to sales and enhance sales performance.

Course Breakdown

  • Take control of your first impression and create a positive professional image
  • Network effectively and build rapport with clients, colleagues, and prospects
  • Communicate with polished language skills and write professional emails
  • Send the right message through your presentation, body language, and posture
  • Create a memorable elevator pitch
  • Speak confidently in interviews and business meetings
  • Understand the range of skills a successful salesperson needs
  • Learn how to make that positive first impression
  • Understand and use body language and non-verbal communication to your advantage
  • Manage objections and excuses in a positive and influential manner
  • Enhance techniques of how to get to that “YES” and close the sale
  • Improve sales performance by applying a structured approach
  • Develop relationship-building skills
  • Understand the difference between selling features and benefits
  • Improve the planning, closing techniques, and confidence
  • Develop excellent questioning skills
  • Improve efficiency with the effective territory and client management
  • Learn how to close a sale
  • Be able to deal with objections
  • Understand the importance of the after-sales service
  • Develop a personal action plan

  • Who should take this course?

  • Individuals who work in positions relevant to sales
  • All employee levels

  • Why should I take this course?

  • How to successfully interact with your potential clients and read them
  • Master how to present your products and services in a attractive way
  • Understand how to pitch your products or services where your customers are not bored
  • Learn to ask the right questions which can help sell the right product or service to your customers
  • Understanding the importance of how to listen and respond back

  • Takeaways from course:

  • Certificate upon completion of the course.
  • An eye-opening experience that can help you improve your work performance.

  • Accredited by

    Dubai Knowledge Actvet

    Frequently Asked Questions

    We are known as the leading training institute in the GCC with 40 years of experience in designing custom-made training programs dedicated to developing professional skills for greater success. On completion of every course, students earn a government approved and/or an internationally accredited certificate. NADIA is officially licensed by KHDA and ACTVET, the educational government authority for Dubai and Abu Dhabi, respectively.

    Earning a professional Certificate will increase your chances to:
  • Enhance your job prospects
  • Enrich your resume/CV
  • Standout in an aggressive and competitive hiring market
  • Improve your eligibility for a job promotion
  • Enhance your work productivity and confidence
  • Upon completion of a training course with NADIA Global, we will connect you with clients within our network once you have applied to one of their job openings that suits your background and expertise.

    Our classes can be scheduled depending on your requirements and the availability of our trainers. We offer Weekend and Weekday classes. In addition, you have the flexibility to join classes virtually or at any of our training institutes for face-to-face classes. Your preferred venue can be agreed on with one of our training consultants at the time of course registration.

    We provide several different options including installment payments through tabby. The payment method can be agreed on with one of our training consultants at the time of course registration.

  • Skills evaluations and needs analysis
  • Tailored presentations and materials depending on student’s expertise and learning requirements
  • Engaging activities including role playing and group discussions
  • Interactive digital content
  • Interactive boards
  • Best practices and case studies
  • Trainer Q&As
  • Examinations and tests
  • At the completion of every course, we request our students to fill in a form to rate our course material and content, our trainers, and the student’s overall experience of the training to help us make improvements where needed.

  • Improve your employees’ performance in areas requiring further development or improvement to achieve your company’s goals and targets
  • Motivate your employees and boost their morale
  • Elevate your employee’s loyalty to your company
  • Enhancing your employee’s skills and knowledge will result in reduced supervision and increased time efficiency at work
  • Our resources and facilities enable us to conduct trainings for up to xxx students at a time on location at our training institutes. If you require our training service for larger groups, we can conduct the training at any preferred off-site venue. Our trainers are also available to fly abroad for any international requirements

    You can contact us through our Toll-Free number +971 800 2566 where one of our training consultants would be pleased to answer your questions. Our office hours are 9 am to 7 pm Monday through Friday. Alternatively, please visit us in-person at any of our training institutes in Dubai or Abu Dhabi.

    Our trainers are highly qualified subject matter experts with an average of 10 years of professional education experience. They constantly ensure that students can apply the subject knowledge learnt in class to real-life scenarios and are capable to educate audiences across departmental levels. Our trainers undergo frequent evaluation using the most sophisticated training evaluation techniques to ensure that the best training standards are delivered, and the best learning outcomes are achieved.