Course Overview

The Certification of Professional Executive Secretary course in Dubai will help you understand your role as a company’s secretaries, administrators or receptionists through learning how to build a work relation with your manager and attend to their daily business requirements for a smooth business flow and better work performance.

The secretary or administrative course includes teaching you business ethics, communication skills, how to be confident when handling critical situations, effectively manage and arrange meetings, time efficiency, manage and organize paperwork procedures, and how to present and write professionally.

The secretarial skills course will help you not only gain new skills but also to find a good job with a reputable company.

Course Breakdown

  • Business communication Skills
  • Meeting Arrangements and how to write MOM
  • Organizing Paper work and follow up on procedures
  • Presentation Skills
  • Time Management
  • Formal Email and Letter Writing
  • Interpersonal and communication skills
  • Telephone etiquette and front-line reception skills
  • Meeting business requirements on continuous changing Workplace environment
  • Essential assertiveness skills for secretaries
  • Questioning, negotiating and administration skills
  • Practical skills for secretaries


    • Who needs the Executive Assistant Course?

  • Individuals who wish to learn the skills to become secretaries, personal assistants, or receptionists.
  • Secretaries or personal assistants who are looking to upgrade their skills to earn a promotion.
  • Individuals who wish to learn new skills to improve the work productivity.




    • Why enrol for the Office and Personal Secretary Course?

  • An opportunity to gain a career progression.
  • Become the professional who helps their organization operate smoothly by professionally handling important tasks.
  • Improve your own planning, communication and office management skills.






    • Accredited by

    Dubai Knowledge Actvet

    Frequently Asked Questions

    We are known as the leading training institute in the GCC with 40 years of experience in designing custom-made training programs dedicated to developing professional skills for greater success. On completion of every course, students earn a government approved and/or an internationally accredited certificate. NADIA is officially licensed by KHDA and ACTVET, the educational government authority for Dubai and Abu Dhabi, respectively.

    Earning a professional Certificate will increase your chances to:
  • Enhance your job prospects
  • Enrich your resume/CV
  • Standout in an aggressive and competitive hiring market
  • Improve your eligibility for a job promotion
  • Enhance your work productivity and confidence

    • Upon completion of a training course with NADIA Global, we will connect you with clients within our network once you have applied to one of their job openings that suits your background and expertise.

    Our classes can be scheduled depending on your requirements and the availability of our trainers. We offer Weekend and Weekday classes. In addition, you have the flexibility to join classes virtually or at any of our training institutes for face-to-face classes. Your preferred venue can be agreed on with one of our training consultants at the time of course registration.

    We provide several different options including installment payments through tabby. The payment method can be agreed on with one of our training consultants at the time of course registration.

  • Skills evaluations and needs analysis
  • Tailored presentations and materials depending on student’s expertise and learning requirements
  • Engaging activities including role playing and group discussions
  • Interactive digital content
  • Interactive boards
  • Best practices and case studies
  • Trainer Q&As
  • Examinations and tests

    • At the completion of every course, we request our students to fill in a form to rate our course material and content, our trainers, and the student’s overall experience of the training to help us make improvements where needed.

  • Improve your employees’ performance in areas requiring further development or improvement to achieve your company’s goals and targets
  • Motivate your employees and boost their morale
  • Elevate your employee’s loyalty to your company
  • Enhancing your employee’s skills and knowledge will result in reduced supervision and increased time efficiency at work

    • Our resources and facilities enable us to conduct trainings for up to xxx students at a time on location at our training institutes. If you require our training service for larger groups, we can conduct the training at any preferred off-site venue. Our trainers are also available to fly abroad for any international requirements

    You can contact us through our Toll-Free number +971 800 2566 where one of our training consultants would be pleased to answer your questions. Our office hours are 9 am to 7 pm Monday through Friday. Alternatively, please visit us in-person at any of our training institutes in Dubai or Abu Dhabi.

    Our trainers are highly qualified subject matter experts with an average of 10 years of professional education experience. They constantly ensure that students can apply the subject knowledge learnt in class to real-life scenarios and are capable to educate audiences across departmental levels. Our trainers undergo frequent evaluation using the most sophisticated training evaluation techniques to ensure that the best training standards are delivered, and the best learning outcomes are achieved.