Workplace Interpersonal Skills

The Workplace Interpersonal Skills course will train you on a set of abilities to interact positively and work effectively with your team members, clients and stakeholders. Development of the workplace interpersonal skills of employees is a key goal of training and development initiatives for many companies, and is considered as a constructive manner in which to handle office disputes and other personnel issues. These skills include the areas of communication, listening, and delegation of tasks and leadership through acquiring the skills needed to effectively communicate, interact, and work with individuals and groups.

How to develop a foundation of Emotional Intelligence.

Identify and use conflict resolution styles appropriate for different solutions.

Identify barriers to communication and strategies to overcome them.

Listen effectively to ensure the audience receives the messages as you intend.

Develop strategies for building and maintaining relationships.

Determine your communication style.

Develop strategies for interacting with communication styles unlike your own.

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