Duration of Class : 20 hours
Availability of Weekend and Weekday slots
The Business Communication Skills course teaches professionals how to convey information on the workplace through active listening and negotiation. The aim of the course is to enhance your speaking, writing and reading skills, in addition to communicate effectively across all business channels. Strong professional communication is an invaluable business tool which will result into getting noticed amongst other team members and secure excellent work performance.
The training includes guiding you on when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email).
By the end of the course, you’ll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life